Insurance Shades: Where to go for help

Not sure what types of insurance, or how much, will meet your needs and budget? You can get help from an insurance broker or financial adviser, or by talking directly to an insurer.

Find an insurer:

General insurance: Insurance Council of New Zealand icnz.org.nz
Life insurance: Financial Services Council fsc.org.nz
Health insurance: Health Funds Association of New Zealand healthfunds.org.nz

Find an insurance broker:

Insurance Brokers Association ibanz.co.nz
Life Brokers Association lba.org.nz

Find a financial adviser:

Financial Service Providers Register fspr.govt.nz
Institute of Financial Advisers ifa.org.nz
Professional Advisers Association paa.co.nz
Society of Independent Financial Advisers sifa.org.nz

Making a complaint

If you feel you have been unfairly treated by your insurer, you can take a claim to the Insurance and Savings Ombudsman or in some cases the Banking Ombudsman.

iombudsman.org.nz

bankomb.org.nz

Pay your premiums on time

If you stop paying your insurance, your cover stops and you’re no longer insured.

Review your insurances regularly

It’s a good idea to review all your insurances regularly. Schedule an annual review date in your diary or calendar.

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